Hotel Indigo - Sarasota, an IHG Hotel

Excellent customer service from front desk Tiffany, Good service recovery from Manager Scott after initial issue. Hotel is in a Great location, about five-minute drive to bars and restaurants. Hotel lobby is bright and airy, and their restaurant serves a tasty breakfast. It was wonderful to have convenient available parking right outside, which is included! Hotel is located in a nice quiet area of town, but still walkable.

We original book a room at another hotel and stayed one night there were cockroaches in the room. I found Hotel indigo and was able to check in that day. Staff were pleasant and helpful, and the shuttle was a bonus. Food was excellent.

Atmosphere, the room was very comfortable. The woman when we checked in was so very lovely!! Sadly, we can’t remember her name, but she was so kind. Please tell her. She was a black woman. Loved her! Also, the manager at the bar was friendly and nice when we stopped for a drink at night.

The room and bathroom were spacious and the decor had an appropriate modern beach vibe. The hotel had a bunch of free loaner items like towels, beach chairs, umbrellas, etc. Also liked the free water and coffee. In the neighborhood, there were some great restaurants and breakfast joints. The hotel service was good, the staff friendly and attentive. The restaurant had some tasty items.

All the staff were exceptional. It is not a five star hotel, but the staff certainly were trained to make it feel like one. We did not eat at the restaurant, but did have drinks and it was, again, very well run, friendly. It was a very clean hotel, room was comfortable.